This Privacy Policy outlines how StoryEden (referred to as “we” or “StoryEden” in this Policy) collects, stores, uses, or otherwise processes the personal data of end users of our Services (referred to as “you” in this Policy) and describes the rights you have regarding the processing of your personal data.
In this Policy, “Services” refers to our games, websites, and any related services or properties we control. “Games” includes our games on mobile platforms such as iOS and Android, applications, and other products. “Websites” refers to websites and other online properties we control, including www.storyeden.com. The term “your data” is used to denote personal data that pertains to you as an identified or identifiable individual.
Please carefully review this Policy before accessing or using our Services to understand how and why we may use data related to you. Additionally, we recommend a thorough review of our Terms of Service, which govern your use of our Services.
For inquiries or concerns regarding this Privacy Policy, you may contact us via email at support@storyeden.com.
The Data Protection Officer of StoryEden may be contacted at support@storyeden.com.
The Controller is called “StoryEden”, “we”, “our” and “us” in this Policy.
StoryEden
MEGA CUBE 8 WANG KWONG ROAD KOWLOÔN BAY KL
HONG KONG
Email: support@storyeden.com.
When we refer to the "data management authority," we are indicating the entity responsible for overseeing the processing of personal data. In the context of the services outlined in this Privacy Policy, our organization assumes this role.
During the provision of our services, there are instances where we collaborate with affiliated partners. Some of these affiliates act as independent data management authorities. As such, they possess the autonomy to determine the methods and reasons for processing your data.
To Fulfill Our Agreement with You, We Process Your Data to:
In Pursuit of Our Legitimate Interests to Enhance Our Services, We May Process Your Data to:
To Enhance Your Gaming Experience and User Engagement, We Process Your Data to:
To Ensure a Safe and Equitable Environment for All Users, We Process Your Data to:
For Promotional Activities and Audience Engagement, We Process Your Data to:
To Serve Relevant Advertisements and Sustain Our Services, We Process Your Data to:
To Protect Our Interests and Ensure Operational Integrity, We Process Your Data to:
With Your Explicit Consent, We May Process Your Data to:
Additionally, We May Process Your Data:
We refrain from making decisions that have a significant impact on you solely through automated means, ensuring a human element in every decision-making process.
Our Services are funded through various means, including advertising. This allows us to offer our Games at no direct cost to our users. Within our Games, we display ads from our partners as well as third parties. Furthermore, you may encounter our promotional content on external platforms, like other apps or websites. This segment elucidates how we manage your data for advertising and provides insights into your control over this usage.
For effective mobile advertising, we rely on specific online markers, notably Advertising IDs, supplemented by Internet Protocol (IP) addresses or comparable identifiers. An "Advertising ID" is a unique alphanumeric identifier facilitated by a device's operating system. While it remains consistent across various apps, it's referred to as the Identifier for Advertisers ("IDFA") on iOS and Google Advertising Identifier ("GAID") on Android platforms.
These Advertising IDs facilitate interest-based advertising and allied functions. Your control over this is paramount. Through your device's privacy configurations, you can adjust, reset, or limit your Advertising ID's functionalities. For instance, on iOS devices, you can opt to "limit ad tracking," while on Android devices, you can choose to "opt out of interest-based ads." Given the device-specific nature of these settings, ensure you configure them individually for each device you use. Do note that while modifying your Advertising ID preferences might alter ad relevance, ads will remain visible.
In the context of our Games, when you encounter ads, we may relay your Advertising ID and IP address to our collaborating advertising entities. These partners might gather data directly from our Games via mechanisms like software development kits (SDKs). Their intentions might span limiting ad frequencies, enhancing ad personalization based on your past interactions, or other relevant advertising pursuits.
When our promotional content appears outside our Games, ad platforms delivering these might deduce your potential interest based on your Advertising ID's associated historical activities. Such platforms might:
Moreover, ad platforms might employ Advertising IDs or analogous markers to pinpoint potential users showcasing interests similar to our existing user base.
Both within and outside our Games, these Advertising IDs or analogous markers aid in ad analytics. This involves gathering metrics like ad views, clicks, or installations. Multiple stakeholders, including us and our advertising associates, may receive or source this data, leveraging tools such as web beacons embedded within ads. The objectives encompass enhancing ad services, detecting and curbing fraudulent activities, or facilitating financial settlements amid involved parties.
Much like numerous contemporary websites, our Websites may employ cookies or analogous technologies, such as local shared objects or web beacons.
A "cookie" refers to a petite file that your browser preserves upon instruction from a website. These cookies can originate either from the website you navigate ("first-party cookies") or from third-party entities that contribute content, features, or services like analytics or advertising for the said website ("third-party cookies"). Typically, cookies serve purposes such as device identification, functionality facilitation, audience metrics enhancement, performance optimization, or preference retention.
You have the prerogative to manage cookie functionalities via your browser or device settings. This includes options to deactivate specific cookies or set alerts for when cookies initiate. Nevertheless, bear in mind that altering cookie settings might curtail or impede certain functionalities of the Services.
We may collect and process the following data associated with you:
We explicitly refrain from collecting or processing sensitive categories of data concerning you. These categories encompass genetic, biometric, or health details; data that may indicate racial or ethnic origin, sexual preferences, political affiliations, religious beliefs, trade union memberships, criminal records, or convictions. Kindly abstain from providing such information via our services or facilitating its availability to others.
We gather data pertaining to you from the subsequent channels:
While providing data remains voluntary, abstaining might impact our ability to deliver specific Services or functionalities. Depending on your interaction with our Services and your chosen preferences, we might collect varying amounts of data as outlined in this policy. You retain the autonomy to regulate or restrict the extent of data processing. For instance, options include refraining from linking third-party accounts to our Games, adjusting your device's advertising ID preferences, or modifying cookie settings via your browser.
To fulfill the objectives outlined in this Policy, we might disclose your data to specific third parties. These recipients might encompass:
Moreover, certain details you provide or make accessible via our Services might be discernible to fellow users of our platform. This encompasses elements like your public profile details within our Games (e.g., in-game pseudonyms), chat communications within our Games, or information utilized for social functionalities such as groupings or competitive rankings.
In alignment with the data processing operations delineated in this Policy, your data might be transmitted to and/or managed in regions beyond the confines of the European Union (“EU”) and the European Economic Area (“EEA”). As an illustration, identifiers like your StoryEden ID, IP address, or device ID, procured via server log files, might be retained within infrastructures like Amazon Web Services situated in the USA. These jurisdictions, including the USA, might possess data protection legislations divergent from those in your domicile. In such instances, we pledge to institute adequate protective measures for your personal data. Such measures might encompass adherence to the European Commission’s standard contractual clauses for data transfers or depending on the relevant legal frameworks.
We retain your data only for the duration necessary to fulfill the objectives for which it was gathered, which encompasses delivering the Services to you and adhering to pertinent legal, financial, or reporting obligations. Periodically, we might purge or anonymize dormant accounts or associated data within our Games or additional Services. Upon reaching the stipulated retention timeframe, we will either erase or anonymize your data. In scenarios where immediate deletion or anonymization proves unfeasible, such as data residing on backup systems, we will segregate your data to prevent further processing until such actions become viable. It's pertinent to note that we might persist in utilizing data rendered non-identifiable, like aggregated datasets.
We have instituted safeguards tailored to ensure that your data receives an appropriate level of protection commensurate with the associated risks detailed in this Policy. Our security frameworks aim to mitigate risks such as accidental or unlawful data breaches, alterations, losses, or unauthorized access or disclosures. While the specific security protocols we deploy may evolve, they typically encompass practices like:
Should we process your data, you possess the following rights:
If our data processing hinges on your consent, you hold the right to revoke said consent at your discretion. Kindly note, even upon revocation, our data processing may persist if a lawful basis remains.
To review or request removal of your data within our Games, contact us at support@storyeden.com. For opting out of our promotional communications, utilize the provided unsubscribe link, typically located at the communication's conclusion.
To assert any of these rights, reach out to us via support@storyeden.com. For email-based requests, we might necessitate identity verification, potentially requesting additional details to authenticate your identity or association with the concerned account. While infrequent, we reserve the discretion to levy a reasonable fee for addressing your rights, in line with applicable laws and directives.
Furthermore, you retain the prerogative to file a complaint with your regional data protection authority concerning our data processing practices. For comprehensive guidance, please liaise with your respective data protection authority.
If you are a California or Virginia resident and the processing of personal information about you is subject to the California Consumer Privacy Act (“CCPA”) or the Virginia Consumer Data Protection Act (“VCDPA”), you have certain rights with respect to that personal information.
Right to know/access. You have a right to request that we disclose what personal information we collect, use, disclose, and sell about you. You also have a right to request additional information about our collection, use, disclosure, or sale of such personal information. You may make such a “request to know” by contacting us at support@storyeden.com.
Right to request correction or deletion. You also have a right to request that we correct inaccurate personal information and that we delete personal information we have about you under certain circumstances, subject to exceptions. You can make a request to correct or delete by contacting us at support@storyeden.com.
Further, to provide or delete specific pieces of personal information we will need to verify your identity to the degree of certainty required by law. We will verify your request by asking you to send it from the email address associated with your account or requiring you to provide information necessary to verify your account.
We do not knowingly collect or sell personal information from children who are under the age of 13 (or the age otherwise defined under applicable law) without parental consent or unless permitted by applicable law. If we become aware that personal information has been collected through our Services from a child under the applicable age, we will delete that information and any account associated with that user. If you believe we have collected information from a child under the applicable age, please contact us.
You may opt-out of receiving promotional emails from us by following the instructions in those emails to unsubscribe, or by emailing support@storyeden.com.We may occasionally send you push notifications through our mobile applications to send you game updates, high scores and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings. To review or request removal of your data within our Games, contact us at support@storyeden.com.
Many types of data we process qualify for multiple legal bases for processing under the General Data Protection Regulation (“GDPR”). Below is the primary legal basis for each type of data that we process:
It is contractually necessary to process your username, email, password, cookie data, IP address, game network IDs, game information and similar information to fulfill our obligations in the Terms of Services to provide you with high quality games and a social game network from ourselves and our partners.
In connection with the processing activities described in this Privacy Policy, we share information outside of the European Union (“EU”) and the European Economic Area(“EEA”). For example, a number of servers we use for hosting data are located in the UnitedStates, and some of our group companies or the service providers we use to provide theServices may be located outside of the EU and the EEA or if you connect from a location outside the EEA. Where the Company transfers Personal Data outside the EU/EEA, TheCompany will ensure that Standard Contractual Clauses have been entered into between the transferring entity and the receiving external party. Alternatively, other safeguards will be put in place prior to such transfers.
Data shared will consist of information you provide voluntarily when using our Services and data collected from your device by automatic means. You are under Data Privacy Laws upon request entitled to receive a copy of any documentation demonstrating that appropriate safeguards have been taken in order to protect your Personal Data during a transfer outside the EU/EEA. You can do so by reaching out to our Data Processing Officer support@storyeden.com.
All Personal Information collected via or by StoryEden may be stored anywhere in the world, in the cloud or the servers of our service providers. When we transfer your Personal Information internationally, we will take reasonable steps to ensure that it is treated securely, lawfully and in the manner we describe in this Privacy Policy. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used or processed may be different from the privacy laws applicable to the place where you are resident.
By providing information to StoryEden, you consent to the storage of your Personal Information in these locations.
If you are using our Services from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to all countries and to the processing of your data globally. This transfer is required to host the Services, provide you with technical and customer support services, perform backups of your data, and to process your payment details if you make any in-game purchases.
By choosing to visit the Site, using our Apps, utilizing the Services or otherwise providing information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws and the adjudication of any disputes arising in connection with StoryEden or the Site will be in accordance with the Terms Services.
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any inquiries or concerns regarding this policy, please don't hesitate to reach out to us at support@storyeden.com.